FAQs
ATM?
There is an ATM in the KBC branch Polenlaan 6, Kemmel.
Bike rental?
De Kleine Mote does not rent bicycles itself, but can arrange this for you if you let us know in time:
- both trekking bikes and mountain bikes, electric or not;
- delivered (before 9 am) and collected (from 6 pm) to De Kleine Mote;
- with breakdown service so that you get a replacement bike as quickly as possible in the event of a breakdown or flat tire.
We work together with Bicycle Rental Eeuwenhout. The general terms and conditions of Eeuwenhout (see their website) apply. For example, the renter must subject his bicycle and accessories to a simple check upon receipt and report any defects immediately. If the renter does not report a defect, he acknowledges that he has received the bicycle and accessories in good condition. The renter is liable for damage to or theft of the bicycle and accessories.
Cancellation?
If you have to cancel your visit:
- up to two weeks before arrival: free of charge, full amount is immediaely refunded;
- up to 48 hours before arrival: half of the amount will be refunded;
- later than 48 hours before arrival or no show: no refund.
If we have to cancel your visit:
Full refund to the bank account used when booking. You waive all other claims, there’s no other compensation.
Catering?
Most restaurants offer take-away.
Home delivery
Vinke offers home delivery, with or without service.
Cooking workshop at home
Kwizien Katrien
Canadaweg 14 8970 Poperinge +32 (0)478 58 62 06
Katrien organizes tailor-made cooking workshop, at home. Pure cuisine, mediterranean dishes with seasonal vegetables and regional products.
https://kwizienkatrien.be/nl/home-nl#inbeeld
Chevanhus
Viooltjesveld 19, 8954 Heuvelland (Westouter) +32 57 44 63 15
Diet?
Please let us know, at the time of your reservation, if there any dietary restrictions we should be aware of.
Emergency numbers?
General 112
Police 101
Fire Department 112
Medical 112
Anti Poison Center +32 (0)70 24 52 45 www.antigifcentrum.be
Extra bed?
We can’t provide extra beds in the Guesthouse but we do have our Retro-caravan Château, built in 1977. It is in original condition and offers a sleeping place for two people (bed 125 x 195 cm) with basic comfort. The caravan does not offer any sanitary facilities and can only be rented by a guest for additional sleeping place.
HoReCa?
Find all pubs and restaurants here.
House rules, safety, general conditions?
Here you find all information on house rules, safety and general conditions.
Kitchen?
The kitchen is fully equipped: stove with range and oven, microwave, refrigerator and freezer, sink with running hot and cold water, dishwasher, countertop and utensils. There is a BBQ.
Full House guests have, of course, full use of the kitchen and the sitting area.
In order to respect other guests, we can’t allow B&B guests to use the kitchen. Exceptionally, on the rare occasion that there are no other guests, our B&B guest can request the use of kitchen & sitting area. An additional charge applies for this service.
Medical care?
Doctor ( general practitioners)?
- GP on Duty
During the weekend (from Friday 7 pm to Monday 8 am) and on public holidays, the GP on duty can be reached via the central telephone number: 1733 (postal code Dranouter is 8951).
The GP on duty post is located at 10 Briekestraat, Ypres (entrance main entrance Jan Yperman Hospital).
Always call in advance; the operator will determine what needs to be done (patient comes to the doctor, doctor comes to patient or an ambulance is sent).
- Dranouter
Leroy Marc, Dikkebusstraat 228 +32 (0)57 44 57 24
- Nieuwkerke
Cornette Guy, Nieuwkerkestraat 29 +32 (0)57 44 56 66
- Wijtschate
Denys Benoit, Stofferis Laurens, Vanslembrouck Thibaut, Ieperstraat 139 +32 (0)57 44 66 00
- Westouter
Dierickx Ward, Dierickx Roel, Bellestraat 13A +32 (0)57 44 53 42
Emergency Admission?
Jan Yperman Ziekenhuis, Briekestraat 12, 8900 Ieper
Pharmacy?
To know which pharmacy is on duty, call 0903 99 000
You will be asked to provide your name, address and telephone number. That way the service can determine the nearest pharmacy on duty.
A call costs 1.50 euros per minute and takes on average 2 minutes.
- Kemmel
Apotheek CLAIVER, Kemmelstraat 39 +32 (0)57 44 52 72
- Nieuwkerke
Apotheek VAN NIEUWKERKE, Markt 37 +32 (0)57 44 49 35
- Wijtschate
Apotheek DIEUSAERT PATTOU, Ieperstraat 115 +32 (0) 57 44 47 68
Dentist?
There is an organized emergency service: 0903 39969
Strictely limited to emergency treatment to combat urgent pain or aggravation of an emergency situation. The interventions are NOT free.
Only available on weekends and public holidays and bank holidays, between 9 a.m. and 6 p.m. hour.
Call: 1.5 euros per minute.
Party?
In order to respect other guests, we can’t allow parties. We request peace and quiet between 11:00 PM and 06:00 AM.
As the comfort of other guests is not at risk, the Play Barn can be hired in the Full House formula (where all three rooms are rented by one guest group for at least 2 nights).
Payment?
Accomodation to be paid in full upon reservation.
Bank transfer to De Kleine Mote, IBAN BE65 0689 3687 1796 BIC GKCCBEBB.
Picon?
Picon is just about the most popular aperitif on “de schreve”.
Reviews & feedback?
We love to get feedback. When we get good feedback, we feel proud, and we want everyone to know about it. When we get negative feedback, we want to know about it, as it helps us improve our services.
“If you’re not happy tell us, if you’re happy tell others!”
On the Reviews page there is a form to share your experience. Also, you can find out what other visitors are saying about the Kleine Mote.
Season?
Our rates may vary by season. High season runs from March, 15th till the end of September plus Christmas holidays.
Shopping?
Bakery?
Brood- en banketbakkerij Pauwelyn – Verschelde
Dries 9, Kemmel +32 (0)57 44 44 80
Daily fresh bread, rolls & sandwiches, viennoiserie, cakes, … all prepared the traditional way.
Large assortment in the shop and in the vending machine 24/7; also foodstuffs such as cheese, ham, jam.
Webshop orders: order at least 12 hours in advance and pay via Bancontact.
Butchery?
‘t Gourmetje
Seulestraat, 14 Nieuwkerke +32 (0)57 44 40 24
Culinary butcher shop with traditional products, caterer dishes, own charcuterie, regional products, daily specials; local meat.
Butchery Mike & Jana
Staanijzerstraat 4, 8953 Wijtschate +32 57 86 02 15
Online ordering possible.
(Super)market?
Full range in Ypres or Armentières (Fr) and local convenience grocery store
Supermarket Polka
Kemmelstraat 34 Kemmel +32 (0) 57 44 45 78
Bread and pastry. Meat, cold cuts, grocery, fruit and vegetables, dairy, cheese, eggs, refrigerated and frozen products, soft drinks and beers.
In summer season: homemade fresh soups, cold dishes, pastas.
Farm shops?
Hoevewinkel Coppein Filip en Els
Kemmelseweg 76, Voormezele +32 473 13 24 86
Cozy farm shop with potatoes, eggs, seasonal fruit and vegetables, home-grown pumpkin & butternut.
Fresh dairy without preservatives and color additive direct from a fellow farmer-dairy processor: cheeses, butter, buttermilk, yogurt, ice cream in various flavors (180 ml jars or liter boxes) and chocolate mousse.
Also jams, fruit juices, honey and honey cakes, vinaigrettes, farm pâté…
www.hoevewinkelcoppeinfilipenels.be
‘t Kapelhof
‘t Kapelhof
Zuidlindestraat 9, 8950 Nieuwkerke +32 57 44 43 68
Specialty mushrooms: Oyster mushrooms and shii-takes. Also potatoes and onions for sale and in May – June, sweet strawberries.
Côté-Ferme
55, Rue de Berthen 59270 Saint-Jans Cappel +33 (0)3 28 41 01 01
Dairy products made on site, fruits and vegetables, meat, eggs and regional products.
https://www.facebook.com/coteferme.fr/
Weekly markets?
In Heuvelland:
- Tuesday morning: Nieuwkerke
- Tuesday afternoon: Westouter
In France:
In Belle or Bailleul (Fr. 10 km) there is a market every Tuesday.
From 8 am to 1 pm on the Place Achille Liénart (80 stalls: food, fish, organic, local products, drinks, crafts, bazar, clothing, flowers, books).
And from 4 pm to 8 pm at the Parvis de la gare (10 stalls: food, local products, organic).
In Armentières (Fr. 13 km) there is a market every Friday (Place du Général de Gaulle) and every Sunday (Place Chanzy; 12 stalls of food & drink) from 8 am to 1 pm.
Taxi?
Taxipops
St Andrieshof 15, 8970 Poperinge +32 493 36 45 60
Westhoek Taxi
Bargiestraat 23, 8900 Ieper +32 57 20 04 13
Wheelchair?
All amenities on the groundfloor. Still, the few steps to get into the guesthouse are inconvenient for wheelchairs.
Wifi?
Free broadband Wifi available. Also, each room is equipped with sockets for ethernet RJ45 plug-in.
Wifi password is on display in breakfast/sitting area.